Welcome to the Customer Portal


We’ve given our Customer Hub a revamp to improve your user experience, giving you a convenient go-to place for all things education. Your new Customer Hub includes:

  • improved user interface for easy navigation
  • a complete overhaul of existing documents and model policies, categorised by subject matter for quick access
  • an updated dashboard to effortlessly access the latest bulletins, policies, blogs, training and events.
  • Exclusive Customer Event
  • Join us on 23 April for our exclusive customer event. Hear from our service experts as they share essential sector insights to keep you one step ahead for the coming term
  • Click Here to register

    Application of Pay Awards/Changes to contractual pay entitlements

    Please note that in order to instruct us to implement a pay award or change to entitlement weeks to your staff, if your pay date is up to and including 20th of the month, we require the instruction no later than 21st of the month prior to implementation. If your pay date is 21st – end of the month, the deadline for notifying EPM of your instruction(s) will be the 1st of the month for it to be applied.

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